THE LEVITY EFFECT: IT PAYS TO LIGHTEN UP
Fun at work is serious business.
Humorist and corporate culture expert Scott Christopher debunks the myth that levity is somehow a frivolous non-issue and detrimental to an organization’s success. In a lively and hilarious speech, Christopher establishes the case for levity leadership using:
• data from the Great Place to Work Institute’s million person study establishing the connection between “fun at work” and “best places”
• statistics from various surveys and research supporting the importance of having a sense of humor
• case studies and stories from KPMG, Boeing, Microsoft, Virgin, Southwest Airlines and many other organizations where levity has moved the needle
• proven tips, tools, and ideas on how to lighten up a workplace NOW
This presentation is a high level look at all aspects of the levity effect, including:
• the business relevance of humor and fun
• energizing fun at work
• building trust
• creating dynamic presentations
• holding more effective meetings
• enhancing creativity
• levity for home and life
PEOPLE PEOPLE: LEARNING TO PUT ‘PEOPLE FIRST’ AND WHY YOU SHOULD EVEN CARE
Are you a ‘People’ Person? And why does it matter?
In an increasingly competitive business climate, People People provide more tangible value to a company than ever before. Why?
As constantly-improving technology dehumanizes relationships and communications–allowing ‘users’ to hide behind their e-personas–People People lift their organizations above the competition by refusing to lose touch with humanity.
- They prefer a phone call over text.
- A face-to-face chat over an email.
- A handshake over a ‘poke’ or ‘nudge.’
Most of today’s ‘best’ companies rely heavily on the human touch to help differentiate their market brand, their public image and their employee culture.In People People best-selling author and speaker Scott Christopher (The Levity Effect) explains the four fundamental attributes (C.A.R.E.™) of People People, how to become a true Type III People Person, why ‘People First’ organizations excel, and how to do it.
Sharing a mix of business cases, research data and compelling stories, Scott builds a convincing case that winning organizations are flush with People People and that ‘nice guys’ really do finish first: People People are healthier, wealthier, happier and live longer than their less-caring cohorts. The simple truth is that being a People Person is less about being good WITH people, as being good TO people.
THE LEVITY EFFECT: A SAFE BET FOR RISKY BUSINESSES
The realization of safety initiatives, as with any workplace goal, is in the hands of leaders. Poor safety compliance, like poor performance, is merely a symptom of poor leadership and culture. So, how do leaders at any level INSPIRE safety? How do they COMMUNICATE safety? How do they deliberately mold a workplace where people CARE about safety, or anything else, for that matter?It’s called The Levity Effect and it’s not just about throwing parties and riffing with jokes (although a ‘sense’ of humor is an absolute must.) It’s more about lightening up. Levity is defined by three umbrella concepts: latitude, attitude and gratitude. Things like trust, respect, accountability, communication, recognition, and teamwork all contribute to creating a work culture where people actually care about and carry out goals, strategies and initiatives — like safety.
Safety on Set
• Hollyweird and famous injuries
• Personal stories of filmed mishaps
• A humorous (but true) review of current workplace injury trends
Leadership and Culture
• What employees REALLY want
• Workplace management done wrong
• The real reasons TOP employees perform
• Trusting teams
What is LEVITY?
• Latitude, Attitude and Gratitude
• Inspiring examples of LAG
• The business relevance of LAG
• Data/statistical review
• “Serious” industries and LEVITY case samples
• Powerful stories of recognition
A Culture where people CARE
• Examples of good/bad Communication
• The refreshing odor of Authenticity
• Appreciation and Respect
• Enjoyment is a crucial component
The keynote is characterized by its adherence to a ‘practice what you preach’
THE DAILY CARROT PRINCIPLE
Employee recognition done right.
Got carrot-phobia? Do you think that recognizing your employees will distract you and your team from more serious business, create jealousy, or make you look soft? Think again.
The Daily Carrot Principle shows that the relationship between recognition and improved business results is highly predictable — it’s proven to work. But it’s not the employee recognition some of us have been using for years. It is recognition done right, recognition that affects people on a regular basis.
There is more to effective recognition than just gathering at annual luncheons to read names and hand out lapel pins. While service anniversary awards-when presented properly-play an important role in employee retention and engagement, it’s the day-to-day “carrots” that foster trust, respect, and long-term loyalty. This session explores ways managers can use formal and informal recognition to drive company initiatives and connect employees to core values. Tips on effective presentations are also shared.
Attendees will learn:
– how recognition plays a part in retention and engagement
– how to define and implement informal recognition
– the benefits of day-to-day recognition
– the difference between praising effort and rewarding results
– carrots over cash
– how to effectively present recognition
Can a manager be familiar and friendly with employees and still have their respect? Learn how carrots can bridge that gap. Bottom-line results and real-world case studies are presented.
CUSTOMER SERVICE AND THE LEVITY EFFECT
Real ‘people’ skills and a levity attitude are critical to superb client care.
In another compelling and hilarious keynote presentation, Scott Christopher reveals the keys to customer service that cement brand loyalty. The basic principles revealed in The Levity Effect and People People are the foundation of the program.
Levity and ‘people’ skills are getting rarer and rarer as technology takes over even some of the most fundamental of human interactions with face to face business transactions being hit hardest. While ‘gen Ys’ and ‘milennials’ may be more cause-driven and altruistic than the elder generations, ironically they are terrible ‘with people.’ Their innate tech-savviness has sapped most of them of whatever people skills they probably once possessed.
The Whys, Whats and Hows of the ‘soft side’ of customer service are presented. Inspiring loyalty among clients begins with doing the same thing among peers.
Wit and Wisdom presented in a high-energy, compelling keynote.